Refund Policy – Ssquare Fitness Club
Greetings from Ssquare Fitness Club! We are dedicated to providing you with exceptional fitness services. Please take a moment to review our refund policy to ensure clarity on the terms and conditions associated with your purchases or subscriptions.
1. Personal Training and Diet Counseling:
- Cancellation: Enjoy the flexibility to cancel your personal training or diet counseling at any time.
- Refunds: We do not offer refunds for cancellations. This includes any unused time on a subscription, license or subscription fees, content, data associated with your account, or related services.
2. Billing Information:
- Responsibility: Keep your contact and billing information up to date. It’s your responsibility to promptly inform us of any changes, such as phone numbers, email addresses, or credit card details.
- Credit Card Validation: Ssquare Fitness Club does not validate all credit card information required by the customer’s payment provider. Ensure accurate and current information to avoid any issues.
3. Billing Problems or Discrepancies:
- Notification: Should you encounter any billing problems or discrepancies, notify Ssquare Fitness Club within 30 days for prompt resolution.
4. Results of Personal Trainer Sessions:
- Dependency: Achieving results from personal trainer sessions depends on adherence to recommended classes, trainer advice, and compliance with the provided diet plan.
5. Fitness Centre Membership:
- No Refund Policy: We uphold a ‘No Refund Policy’ for fitness centre memberships purchased through our platform. Once a membership is purchased, refunds will not be issued.
- Non-Transferable: Membership is transferred to an non- member or a member whose membership has expired.
6. Decision and Finality:
- Ssquare Fitness Club’s Decision: Our club retains the right to make the final decision on any refund and cancellation policy. Our decision is considered final and binding.
Thank you for choosing Ssquare Fitness Club for your fitness journey. We appreciate your understanding of our refund policy. If you have any questions or concerns, our customer support team is here to assist you. Here’s to your health and fitness success!